النظافة7.2Mixed: several reviews praise the property as very clean and well maintained, but multiple reports note serious issues (sewage smell in a bathroom, dirty faucet/silverware, stains on sheets, damp smell in a hallway, and rooms not being cleaned during the stay) — overall lowered for these negative cleanliness incidents.
الخدمة9.9Very positive: numerous comments praise staff by name and generally call the staff friendly, helpful and professional (e.g., Bilal, Karen, reception/pool/cleaning/door staff), with repeated mentions that staff made stays easy and comfortable.
الموقع9.3Strong: multiple mentions of excellent location (close to major malls, good for layovers, easy sightseeing, shuttle service, free parking) — consistently highlighted as a key positive.
جودة الغرفة9.0Generally good: rooms described as large, comfortable and with very good beds and toiletries; some guests reported issues (flat pillows, unstable shower temperature, water pressure, bathroom door not closing, slippery tub) which slightly temper the score.
المرافق9.3Positive: guests note useful amenities such as free parking, shuttle, pool, good toiletries/body lotions, lobby coffee/tea; a few minor lacks (closet space, laptop connections) but overall amenities are well regarded.
القيمة مقابل السعر9.0Mostly positive: several guests call it good value or a decent choice for the price and suitable for layovers; one comment notes higher prices during peak periods — overall perceived as good value.
الطعام والشراب7.0Mixed-to-negative: while some guests said breakfast was good, there are multiple complaints about breakfast variety, hygiene concerns and repetitiveness that lowered this category.
التجربة العامة9.7Very positive overall: many guests state they enjoyed their stay, would return, call it lovely/comfortable and praise the staff and location; isolated maintenance and cleanliness issues affected a minority of stays but overall experience remains strongly positive.