The Guardian

Sono anni che mi reco in questa struttura e mi sono sempre trovata molto bene. Ottimi servizi.

Quest'anno non si è potuto accendere il riscaldamento per ordinanza del sindaco, forse potrebbero pensare a una soluzione altenativa. . Comunque è bastato coprirsi un pochino di più in camera.

Muy buena atención, desayuno, cama y sábanas de calidad, aislamiento del ruido, buena ubicación,recomendado 100%.

Desayuno con buenos alimentos, novedosa distribución de la habitación al ubicar el lavamanos dentro de esta: la ubicación es excelente, cercana a la estación de Termini y con paraderos de buses alrededor.

Lavamanos en la habitación.

Excellent room, super clean. Great breakfast.

The location is close to termini station, but a good walk into central Rome and sights in the heat. Excellent if you want to be near the station.

Great location, very clean, quiet, great staff.

Everything was great.

Location

⭐⭐ Not a Great Stay at The Guardian Hotel We stayed here from Wednesday to Friday, with four of us sharing a family room. Unfortunately, our experience was not a great one, and there were several things that really let the hotel down. As soon as you enter reception, there are four steps to get your luggage up, and no assistance was offered by any member of staff. This was particularly disappointing as we had my mum with us, who is disabled, and we had several suitcases. The welcome at reception wasn’t particularly friendly either. We were simply given our room key and told where breakfast would be served and that our room was on the fourth floor. There was very little explanation or help offered. The lift was another major issue. It is very small and realistically only has room for around two people, yet there were four of us with four suitcases. This meant we had to make multiple trips in the lift just to get everyone and the luggage up to the fourth floor. At one point, my sister gave up and carried some of the luggage up the stairs herself, despite having her own health issues. This really shouldn’t have been necessary. The family room itself was very small for four people, and the air conditioning was extremely noisy. There also wasn’t enough tea, coffee or milk provided for four people. When I went downstairs to ask for more, unfortunately the member of staff was quite rude and only gave me a limited amount rather than making us feel welcome. The following morning, I asked if the hotel could arrange a taxi for us to the airport for the next morning. Again, the response from the member of staff wasn’t particularly friendly or informative, which unfortunately added to our overall experience. Breakfast was okay, but nothing special. For the price and standard of the hotel, I expected much more choice and a better overall breakfast experience.