Limpieza7.4Mixed comments: several guests reported hygiene issues (mould in mini-fridge, feeling that rooms/breakfast area were not tidy), while others explicitly praised room cleanliness. Overall slightly below the target due to the reported mould and tidiness concerns.
Servicio9.2Generally very positive: multiple reviews call reception staff lovely, helpful and attentive (special mentions, e.g. Kami). A minority report arrogant or unprofessional service and inconsistent reception experiences, but overall staff praise is strong.
Ubicación9.9Consistently excellent: many reviews highlight the prime location (close to Arc de Triomphe, Champs-Élysées, shops/cafes) and convenience for sightseeing. Strong positive consensus justifies an above-target score.
Calidad de la habitación8.8Mostly positive: several guests note nice, spacious and comfortable rooms (some even say larger than typical Paris hotels), though a number mention dated rooms, narrow spaces, or beds that weren’t great. Overall slightly above target.
Instalaciones6.6Noted weaknesses: small/old elevator(s), very small lobby/bar area, lack of complimentary water and some minibar/fridge issues. These repeated amenity complaints lower this category below target.
Relación calidad-precio7.8Mixed sentiment: a few reviews explicitly call it good value, while others find the price high or mention hidden fees. Overall slightly below target reflecting price concerns for some guests.
Comida y bebida8.0Mixed but generally positive: several guests praise the breakfast, with at least one calling it 'au top', while others felt the breakfast/food presentation did not match expectations. Balanced score around target but a touch lower.
Experiencia general9.5Predominantly positive overall: many recommend the hotel, praising location, staff and comfort. There are a few severe negative outliers (hidden fees, very poor manager interaction) and noise complaints, but the majority of reviews describe a very good stay, supporting an above-target overall rating.