InterContinental Rome Ambasciatori Palace by IHG

The wonderful staff was very helpful. My family and I can't say how great the hotel and the staff's hospitality were. We all enjoyed our stay there. The hotel is within walking distance of all attractions, as well as cafes and restaurants.

Staff were great and very helpful. Lovely, room close to most attractions. We were on half board basis, no issues at breakfast and there is plenty of variety to choose from. Check before you sit down for dinner though, we were charged for the evening meal even though it was included in our price. The reception staff were very helpful in sorting this out. My main issue here is at checkout we were asked to pay an optional €25 each as a tip for the staff. We had already given tips out to most staff during our stay and there is a service charge on everything (no issue with that) but to then get asked for a further payment seems a little excessive in my opinion, hence I didn't pay it. It wouldn't stop me returning to this hotel, overall a great experience with a couple of minor tweaks needed.

Nice hotel with great location, excellent staff! Special thanks to Mado and Pamela who makes every breakfast feel like home to us :)