“The Grand Stay”
Beautiful property, amazing view by the beach ,staff very professional polite and helpful
Kawasan Wisata Nusa Dua BTDC, Nusa Dua, Bali, 80363, 80363, Nusa DuaCarte et itinéraire
Spa de Luxe et Piscines Extérieures - Laissez-vous choyer par une variété de traitements revitalisants au spa et plongez dans l'une des cinq piscines extérieures, suivie d'un moment de détente sur la plage privée.
Délices Gastronomiques - Partez pour un voyage culinaire au Pasar Senggol, spécialisé dans la cuisine indonésienne, ou profitez du service en chambre. Détendez-vous avec un verre au bar/salon ou au bar au bord de la piscine après un dîner délicieux.
Équipements et Services Pratiques - Restez connecté avec le Wi-Fi gratuit, bénéficiez de l'assistance du concierge et profitez des services de baby-sitting. Avec un centre d'affaires, un enregistrement/départ express et une navette aéroport, votre séjour se déroule sans encombre.
Réservez votre séjour au Grand Hyatt Bali pour une escapade balnéaire de luxe qui dépasse les attentes.
Les temps de trajet et itinéraires s'ouvrent dans votre application de cartes, avec le trafic en temps réel.
“Overall outstanding”
Outstanding property. Beach had a steep ledge and water was grassy and a bit rough.
“3 day stay”
Overall the service was amazing. The hotel was very family oriented. We did have some concerns. On check-in we noticed they made a mistake and gave us a twin room instead of a king room. The fridge in the room was also not working and had to be replaced. FInally, food and drinks were quite expensive at the hotel.
Agréable
Lobby was great, but the hotel's age was showing everywhere else. No detailed touches expected of a Grand Hyatt (after pulling out the very nicely placed tissue at the tissue box, there was no more tissue within) and the room smells weird, like very chlorinated water.
Agréable
We came from a smaller resort in Seminyak and the difference was disappointing. Yes its a large resort but the staff are far less accommodating, their English is not as good so lots of miscommunication and time wasted trying to find out information that is not readily available or clear. The rooms are in an array of condition with some very dated, in need of maintenance, dark and mouldy/musty. We moved rooms 3 times so recommend the north wing as the best location and room standard. The buffet breakfast is disappointing, food in restaurants are on repeat apart from the Japanese and overpriced Italian. Looking at the menu's it is easy to think prices are reasonable but tax & service charges are added to the total and you may as well be in Aus. The main pool area is grubby, no one cleans the lounges or tables. The grounds are beautiful and main pool is awesome for kids but unfortunately even though signed no one is enforcing the saving of sunbeds and the big groups of families always commendeer the lounges and save them for the day which is very frustrating, especially when they leave them unattended for hours while they go off to eat and drink. The resort is marketed to have many water sports ie, surfing, banana boat, parasailing, readily available although this is not the case, they need to booked in advance and cost a fortune.. such a waste that the gorgeous beach area is not utelised. We have 2 kids 10 & 12 years and found the resort to be underwhelming.
Agréable
Noisy beach club next door- couldn’t get to sleep. No good wifi in room. Average buffet breakfast compared to other Bali stays. Wait time for check in and long distance to walk from room to lobby, pool and other amenities (and we booked a nice ocean view room).. not the peaceful, relaxing stay we hoped for.
Exceptionnel
Absolutely incredible stay! I wish we were there a bit longer. Our boy (1) wasn’t able to join in with any of the groups and activities
Exceptionnel
Fantastically facility. Great for kids. Outdoor mall nearby for food options. But a bit sanitized - a gated community isolated from the slightly chaotic “real Bali” that I kinda like.
Exceptionnel
Location, staff
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