Mama Shelter Roma

personnel a l'écoute, bien situé pour transports en commun, chambre spacieuse cadre parfait, rooftop exceptionnel

aucun commentaire negatif

Has a cute vibe and an extremely friendly staff who work really hard. I also enjoyed the restaurant and bar.

Elevators were kind of slow.

Расположение в тихом районе. Прекрасный завтрак. Чистые и просторные номера. Ванная комната и кровать - отдельная любовь!

Такого не было. Все было хорошо.

Posizione e arredi

Letti molto scomodi e colazione mal cotta

super ambiance et restaurant au top , très comfort et chambre sympa

We liked the querkyness of the hotel with the interior. The staff was very friendly and polite and answered any questions very knowledgable. Doesn't seem like a prime location at first but with Cipro Metro station just 3-4 Minute walk away it is quite perfect in the sense that it is not the usual noisy nightlife you might get in the inner city parts.

Having to tell a time slot to go to the pool and sauna limits the flexibility a bit but it is understandable given the fact that you can regulate the number of people in the spa area to a good level. Breakfast is definitely an area where there is big room for improvement. Although the quality of the food in general is excellent (apart from coffees seemed to be only lukewarm) and we liked the decor but the whole breakfast experience is almost stressful. It takes ages to get a barrista type coffee (latte, cappuccino etc) as there is only one person making it behind the bar. 3 days in a row it was hard to get cutlery, plates, serviettes. Out of eggs (main item for any breakfast) for 10-15 mins, no bread for 5 minutes, yoghurt gone, takes 10 minutes to replace. Lots of staff running around but nobody seems to be keeping an eye on a constant supply of basic things (cutlery, serviettes, items on the breakfast bar). I can see that you don't want to oversupply and I agree some people are wasting a lot but someone should constantly monitor the breakfast buffet and have someone helping to make coffee. Cappuccino or Latte was only warm by the time it arrived, one day we had to ask for it 4 times as no coffee arrived for 20 min and in the end we got 2 servings. All in all, breakfast is very good, but needs a bit more organisation. Maybe get people to book breakfast slots?? The bed was very comfortable and room was clean. Staff is very polite.