voco Dubai by IHG

It was ok

Very convenient hotel for the World Trade Centre, which is a quick walk away. The staff are very helpful and courteous and friendly. My room was very pleasant and had a great view. Very pleased with the bathroom. Food including room service is also very good. Room was very quiet. Overall, very pleased.

View

Gave me single bed

Not a 5 stars hotel. It is a good 4 stars. The insulation in th rooms is terrible. We were.awake several times at night due to our neighbor room occupants discussions. We requeated to have the coffee maker exchanged for a nespresso and regardless of the efforts that kindly Muhammed (at the reception) did, apparently the management's policies are more important that the guests comfort. The covers at the beds were too thin and the room pretty small. The bathroom door sounded loudly when opening or closing, adding to the noises at night. Lastly, we received a call before checking out remind us to leave. Not nice

Not good. Arrived and my room wasn't ready - so upgraded to a suite on level 46. They neglected to tell me this is 3 floors below a nightclub and the sound insulation is non-existent, so you can expect loud thumping bass until 3am. They don't even provide any earplugs, despite knowing this is an issue. The rooms (especially the shower room) gets very cold and there appears to be no heating. Not sure if other hotels are similar, but definitely don't recommend staying here if you want a good night's sleep!