HotelNon-smoking property Nearest airport DXB

Al Seef Heritage Hotel Dubai, Curio Collection by Hilton

Name: Al Seef Heritage Hotel Dubai, Curio Collection by Hilton
Address: Al Seef Street, Umm Hurair 1, Dubai Creek, P.O. Box 35449, Dubai, AE
Rating: 8.6

Al Seef Street, Umm Hurair 1, Dubai Creek, P.O. Box 35449, DubaiMap and directions

8.6Excellent4,197 reviews

1 / 64

Check-infrom 15:00

Check-outby 12:00

Wi-FiFreein rooms

ParkingFreeon site · EV charger

BreakfastNot servedRestaurant · bar

ChildrenWelcomeCots available

Pool and wellnessPool · gym

What guests say, in short

AI summary of recent guest reviews

Guests love Excellent location in Al Seef/Old Dubai with creek views and easy access to souk and boats Friendly, helpful and accommodating staff cited by many guests Authentic heritage decor and themed property Spacious, well-decorated rooms and very comfortable beds Good amenities: pool, sauna, steam room and convenient buggy transport

Good to know Inconsistent housekeeping and maintenance (rooms not made, missing water, mosquitoes, broken/noisy bed) Breakfast/restaurant issues for some guests (being moved to another hotel's buffet, limited dinner options) A few reports of customer service falling below expectations Slightly removed from downtown for guests wanting central city access

About the stay

Discover a captivating blend of history and modern comfort at Al Seef Heritage Hotel, nestled in Dubai's iconic heritage district.

Authentic Emirati Experience
Immerse yourself in the essence of Dubai with a stay in our beautifully designed Bayts, which honor traditional Arabian architecture while offering contemporary amenities and services.

Culinary Delights
Savor the flavors of the region at Sabaa restaurant, where a culinary journey awaits, featuring seasonal seafood and Arabic Meshawi. Indulge in room service, with meals delivered in charming picnic baskets.

Comfortable Accommodations
Relax in air-conditioned rooms equipped with modern conveniences such as flat-screen TVs and private bathrooms, ensuring a peaceful and comfortable stay.

Book your adventure now and create unforgettable memories at Al Seef Heritage Hotel!

Read the full description

Important information from the hotelGuests, including children, are required to present valid original identification upon check-in, which may be either a passport or a GCC/ UAE national ID card. Please note that you will have to present the credit card used to make this reservation upon check in at the hotel. If you are booking on behalf of someone else, please contact the hotel directly to arrange for third-party billing. In case you fail to present the credit card used in booking upon arrival, a refund will be processed on the previous charge, and you will have to pay for your stay either in cash or with any other debit or credit card, which is physically present. In no case will the hotel be responsible for any difference in exchange rates or charges due to the refund. Refunds shall be processed as per normal procedure. Children aged 12 years old and above are considered adults at this property. In observance of the holy month of Ramadan, guests on a Bed and Breakfast plan may choose to partake on the traditional Sohour in place of the regular breakfast. Guests on a Dinner, Bed and Breakfast plan may choose to partake on the traditional Iftar and Sohour in place of the regular breakfast and dinner.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Rooms and prices

Tue 1 Dec – Fri 4 Dec · 2 adults · 1 room · totals with taxes and fees

Guest reviews

From guests who booked and stayed, supplied by our hotel data partner.

8.6Excellent4,197 reviews

Cleanliness8.2Generally reported as excellent by many guests, but multiple reviews note irregular housekeeping (rooms not made every 2 days), missing water refills and isolated issues (mosquitoes, maintenance-related cleanliness concerns).

Service9.1Frequently praised as friendly, helpful and accommodating (staff, engineering thanked); however a few guests reported subpar customer service experiences and issues around restaurant handling/guest transfers.

Location9.4Consistently highlighted as a major positive: in Al Seef/Old Dubai, excellent creek views, close to souk, boats, restaurants and an authentic heritage area—many guests loved the location.

Room quality8.6Rooms described as spacious, well-decorated with comfortable beds and good layouts; a minority reported maintenance problems (broken/noisy bed, rooms requiring repair) affecting the stay.

Amenities9.0Amenities like the pool, sauna, steam room and the cute buggy/heritage theme were highlighted positively and enjoyed by many guests.

Value for money8.4Several guests explicitly praised the price/quality ratio as excellent; a few comments implied some mismatch (restaurant quality versus hotel standard), but overall value is seen as good.

Food and drink8.0Mixed feedback: some guests called the food 'incredible' while others criticised breakfast, were moved to a different hotel's buffet, or wanted more dinner options—resulting in a slightly below-average score.

Overall experience8.1Most guests described a tranquil, authentic and enjoyable stay (many glowing endorsements); recurring operational/maintenance and occasional service/food issues tempered a few experiences.

Ask about this hotel

Answers come from the hotel's own information, in seconds.

Facilities

Wellness Fitness facilities Swimming pool Outdoor pool Pool with view Heated pool Pool bar Infinity pool Rooftop pool

Food and drink Restaurant Room service Sun loungers or beach chairs Coffee Shop on site Physical distancing in dining areas Screens / Barriers between staff and guests for safety

Services 24-hour front desk Laundry Luggage storage Express check-in/check-out Ironing service Dry cleaning Currency exchange Daily housekeeping Laundry washed per local authority guidelines

Access and rooms Non-smoking rooms Air conditioning Family rooms Lift / Elevator Facilities for disabled guests Non-smoking throughout Accessible parking Wheelchair accessible

Internet and parking WiFi available Free WiFi Parking Free Parking Parking garage Electric vehicle charging station

More Safety deposit box Fax/photocopying Designated smoking area Special diet menus - on request Kid meals Wine/champagne Staff adhere to local safety protocols Guest rooms disinfected between stays Cleaning standards that are effective against Coronavirus Physical distancing rules followed

19 more

Hand sanitizer in guest room and key areas Cashless payment available Fire extinguishers First aid kit available Sanitized tableware & silverware Contactless check-in/check-out Invoice provided Guests can opt-out any cleaning services during stay Smoke alarms Guest room sealed after cleaning Food delivered to guest room CCTV outside property CCTV in common areas Process in place to check health of guests 24-hour security Delivered food - securely covered Security alarm Thermometers for guests provided by property Key card access

Location and weather

Al Seef Street, Umm Hurair 1, Dubai Creek, P.O. Box 35449, Dubai

DirectionsFrom Get directions

Google Maps Apple Maps Waze

Travel times and routes open in your maps app, using live traffic.

Nearby

Dubai Creek (Abra rides & Creekside promenade)100 m

Al Fahidi Historical Neighbourhood (Al Bastakiya)300 m

Al Fahidi Metro Station500 m

Dubai Museum (Al Fahidi Fort)700 m

Gold Souk (Deira)1.2 km

Dubai Frame5.5 km

Dubai International Airport (DXB)6.0 km

Burj Khalifa8.0 km

Policies

Check-in and out: Check-in from 15:00, Check-out by 12:00.
Children and beds: Children are welcome. Cots available.
Payment at the hotel: Cards accepted.
House rules: Non-smoking property.
Hotel contact: The hotel's phone and email are in your booking confirmation.

Sort

AAimeeUnited Kingdom · Couples · Jul 2026

Wonderful

Love this hotel near Old Dubai! The little buggy that takes you around is so cute and a great way to see everything. Deffo recommend!

PPetrCzechia · Couples · Jun 2026

“An excellent choice for lovers of old Dubai”

- the hotel is in the style of the old orient - in April 2026 excellent price/quality ratio - a short walk from the old town

xxx

Written in Czech

PPatrickFrance · Solo · Jun 2026

Personnel emplacement et la « touch » d’authenticité 😉👍

Written in French

JJulieAustralia · Jun 2026

“Okay”

The staff

Too far away from downtown

EEmmaUnited Arab Emirates · Families · Jun 2026

“Overall a great spot in Al seef with great facilities”

We were so happy with the service at the hotel and the food was incredible. We loved the sauna and steam room!

We were really happy with everything! And a huge thank you for engineering!

ععمرUnited Arab Emirates · Solo · Jun 2026

غرف واسعة، تجربة جميلة جدا في دبي القديمة مع اطلالة رائعة على خور دبي، النظافة ممتازة والخدمات جيدة، والتجربة رائعة هناك يقع بالقرب من مجموعة مطاعم ومقاهي.

Written in Arabic

Al Seef Heritage Hotel Dubai, Curio Collection by Hilton

What guests say, in short

About the stay

Rooms and prices

Guest reviews

Ask about this hotel

Facilities

Location and weather

Policies

Al Seef Heritage Hotel Dubai, Curio Collection by Hilton

What guests say, in short

About the stay

Rooms and prices

Twin Heritage Room

King Heritage Room

Twin Heritage Room With Souq View

King Heritage Room with Souq View

Guest reviews

Ask about this hotel

Facilities

Location and weather

Policies

Twin Heritage Room

King Heritage Room

Twin Heritage Room With Souq View

King Heritage Room with Souq View