NNaushade2026kol 2026.
10
“Exceptional service that went above and beyond”
Exceptional service and true customer care. After I left an item behind in the room and it couldn’t be located, the hotel team especially the general manager, Gregory Thierion, went far beyond what was expected—coordinating a replacement and arranging shipment to the US. Their responsiveness and willingness to make things right turned a frustrating situation into a standout experience. Highly recommend.
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