DoubleTree By Hilton Rome Monti

Although I made the reservation and entered my credit card details, the payment had not been taken, and I was unaware of this. When I arrived at the hotel, I was told that the room had not been paid for. When I tried to pay by card, I discovered that my card was blocked for international transactions. I called my bank’s customer service and was told that it would be enabled the following morning. I did not have enough cash with me to cover the cost of the stay, so I was unable to check in. Despite the late hour, I was left outside and had to find another hotel. The hotel offered no assistance whatsoever.

1. The toiletries provided. 2. Nice rooftop bar

The shower was very small and leaked. There was mold outside the shower. Towels and beds were slow to be turned over by staff.

Clean hotel, modern, rooms comfortable. Beds comfortable. Reception area lovely. Reception staff friendly.

Bar staff/restaurant Staff sometimes not that friendly. Hot Breakfast items were cold, roof top bar staff were really slow at serving drinks and taking orders.

Staff were very welcoming. Perfect location for walking sightseeing. Rooms are a good size as is the bathrooms. Beds are comfortable & the rooms are clean and pleasant looking. I have nothing bad to say about the hotel. I would recommend to family & friends. The roof top bar was a lovely relaxing place to sit.

The Hilton Rome Monti is in a brilliant location for visiting Rome. Rooms are compact in size which is pretty standard for Rome but they are spotless and modern. We found this hotel to be amazing value compared to other hotels nearby and it would definitely be our first choice if we return to Rome. The only thing that let it down was the breakfast, it was very disappointing for choice compared to other Hiltons.

Завтрак отличный! Постельное белье качественное, подушки удобные. Расположение отличное: рядом с вокзалом и Колизеем.

Шум в номере от проезжающих машин.