Walker Hotel Greenwich Village

good location

shabby,smelly,no where near the 4 Stars they claim.Of you want Village grunge,and are young enough to.think that 50,s retro is special ,place for you.

Location is great

Bathroom wasn’t clean, carpet smelled and beds are very old.

Location, jazz, breakfast , bedroom very comfortable , friendly staff

Location was great

No refrigerator, the picture of the room I booked was way larger than the actual size of the room , difficulty in storing close without a dresser

ארוחת בוקר מצויינת. צוות מסביר פנים, ובניו יורק זה לא מובן מאליו. החדר נוח .

ביקשתי חדר לנכים כדי שחדר האמבטיה יהיה גדול יותר. הוא היה גדול אך לא נוח. הוילון למקלחת היה קצר וכל המיים זרמו מחוץ לאזור המקלחת. היה רק כיור ומדפון קטן, לא מספיק לשים את כלי הרחצה לשני אנשים. אם היו אומרים לי לפני מסירת החדר הייתי מבקשת להחליף אותו.

As a hospitality professional, I would like to share some constructive feedback about our stay. Overall, we were satisfied, and we understand that New York hotels are expensive in August. However, paying nearly $2,000 for two rooms for two nights felt excessive considering the small size of the rooms, their general wear and tear, and several items not working properly. Our main concern was the service. With one or two exceptions, the staff seemed tense, unsmiling and not particularly welcoming or helpful. At this price level, guests should expect a warmer and more attentive experience. Improving the team’s friendliness and guest engagement should be a priority. A special mention goes to the Ecuadorian gentleman serving breakfast, who was friendly and professional. The breakfast itself was very good and reasonably priced, and the $25 nightly food credit was appreciated. The hotel has charm and a good location, but the condition of the rooms and, above all, the lack of warmth from the staff need improvement.