InterContinental Dubai Festival City by IHG

Every single thing

No too much activity for the kids inside the hotel

Perfect place

Nothing

Location Connected to the mall

Toilet without privecy

Attached to a mall

I booked the signature suit with my 8 year old child and they put us in a smoking floor, further more when I asked the receptionists about it he lied and claimed that the floor is for families and is not a smoking floor which two other staff denied later and confirmed it is a smoking floor. I tried to call again but there was no answer and left two messages to call back but was ignored until the next day where I was shifted to a smaller suit in a non smocking floor. In the first suit there was also a problem in the water it came little with air and what came out was dirty.

Location

All ok

Bad

Bad