The Mulia Bali

We had a wonderful experience at the Mulia Suites. Would highly recommend to friends and family. Extremely attentive service. The facility is clean and comfortable. The staff go above and beyond for you to make sure you are comfortable and have what you need at all times. Enjoyed the pool, the room, and all the restaurants. They have buggies to take you from one facility to the other at any hour of the day/night. When we arranged for a driver to take us from the hotel back to the airport, there was somebody from the Mulia at the airport as we got out of the vehicle and assisted us with our baggage to the check-in point. We couldn’t ask for better service! Stay at the Mulia suites. You will not be disappointed!

Certainly one of the most luxurious places we’ve ever stayed, wonderful breakfast and high tea lunch, all that. But the most incredible thing was the staff. Now I don’t know. It was our first stay in Bali. Maybe the whole island’s that way but the Mulia was clearly exceptional - vibe-wise.

Exceptional friendly and very helpful staff. Brilliant buffet and Al Le Carte breakfast. The buffet restaurant was very spacious, with so much food to choose from. For Al Le Carte, the staff was very welcoming in serving you had lots of choice to pick from the menu. Our stay also included the afternoon tea, which had free flowing drink for 2 hours! The room we booked was ocean facing beach access which is literally facing the ocean with no obstructed view. The three pool wasn’t busy at all (maybe it was off peak season). The beach and the walk way along it was also very clean. I would recommend The Mulia to anyone for its luxury and friendliness. In peaceable food and great pool and beach location.

Staff were incredible and very accommodating. Room and facilities were above expectations and we were happy spending days at the resort, only leaving to explore a couple of times.

スタッフのホスピタリティが素晴らしい。とても素晴らしい休暇になりました。

We booked a 5-night stay at The Mulia but checked out after just 2 nights. While the property is undoubtedly beautiful, it didn’t meet our expectations as a family-friendly resort, especially after staying at The Padma Legion, which was lovely and catered so well to families. One of the biggest challenges we faced was that the hotel couldn’t accommodate an extra bed for our 4-year-old, despite children being allowed to stay in the room at no additional charge. The expectation was for children to sleep in the same bed as the parents, which wasn’t ideal for us. The property itself is huge but feels like a maze and isn’t particularly well signed. Most of the amenities are part of The Mulia Resort rather than The Mulia Suites, which meant we often had to exit and re-enter the property to access facilities. This added to the inconvenience, especially when traveling with a child. The hotel grounds are stunning but massive, and the kids’ club is located on the other side of the property. We’re not ones to leave our child in kids’ club all day—just for a few hours—but the distance made this impractical. Overall, The Mulia is a beautiful resort, but it’s not designed with families in mind. We requested a partial refund for the remaining nights of our stay, but this was denied. While the hotel was within its rights, given we booked a non-refundable rate, a partial refund would have been a thoughtful gesture considering our experience.