Swarga Suites Bali Berawa, Marclan Collection

Все хорошо кроме коммуникации персонала, нет слаженности, отсутствует стандарт общения с гостями

Я пыталась перенести дату заезда всеми способами коммуникации и через e-mail, и через WhatsApp указаны ВКонтакте и по номеру телефона, к сожалению я так и не ответили по поводу возможности переноса даты я вынуждена была больная заселяться в забронированную панее дату Кроме того я сняла люкс с видом на океан но прямого вида там не было океан был сбоку прямой вид был на бассейн где ходил куча людей чтобы было очень неожиданно и не очень удобно

Hotel located in Canggu, near many great restaurants. The rooms are very spacious and clean. Bathroom equipped with amenities. Beds are very comfortable. Housekeeping done twice a day. Overall service is commendable and attentive.

Property located beside Atlas and Finn’s beach clubs. Either love it or hate it, the music is audible till late at night. There are only 5 sun beds beside the pool. Unless you have a pool access room, it’s not too convenient. The rest of the sun beds are located on an open deck facing the sea. Breakfast variety is limited and buffet food storage can be improved. Salads, cold cuts and cheese not stored properly.

The rooms were big and beautiful the view was amazing, staff was nice and location was good.

Did not like the pool, sunbeds were cheap and if you want to tan this is not the place. Bathroom lightning was very bad, as girls, we could not see anything while getting ready.

Super Preis-Leistungsverhältnis. Sehr stilvolle Zimmer!

Einziger Kritikpunkt ist der Service beim Frühstück - Bestellungen dauerten lange oder gingen gar vergessen.

My room with the pool access, size of the room

If I’m paying so much so I should get more water bottles if i ask, second if i can get a latte (in breakfast) so just putting vanilla in it shouldn’t be charged it’s very pity. And last, asking or telling your guest directly that we need to check your room before check out is little offensive now, not me but all my friends felt the same. The mini bar had nothing in it so what do you need to check? I can be wrong but the way we were told was not so nice

We had a lovely stay here in Canggu! The location was perfect, with plenty of cafes, restaurants and shops nearby, making it so easy to get around and explore the area. The hotel was always kept beautifully clean, and the staff were absolutely lovely. Everyone was friendly, welcoming and provided great service throughout our stay. We really enjoyed our time here and would happily stay again!