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Terms of Service

Last updated: October 29, 2026

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These Terms of Service (the "Terms") govern your access to and use of the website location.travel and the related booking service (together, the "Service"), operated by Tech Fly, Sheshi Avni Rustemi 22/2, 1001 Tirana, Albania, VAT L11904007C. By searching or making a booking, you agree to these Terms.

1. Who we are

Tech Fly operates location.travel as an online travel intermediary. We display accommodation inventory sourced from LiteAPI.travel and from independent accommodation providers, and we allow you to book that inventory through our website. Contact: info@location.travel.

2. Our role

When you book through location.travel, the contract of accommodation is formed directly between you and the accommodation provider (the "Provider"), using the technical distribution channel supplied to us by LiteAPI, operated by Nuitée Travel Limited (4 Waterloo Rd, Ballsbridge, Dublin, D04 A0X3, Ireland). Tech Fly is not a party to the accommodation contract and does not own, operate, or control the properties displayed.

LiteAPI acts solely as our upstream technical supplier. LiteAPI has no direct contract with you as a guest. Tech Fly is not responsible for acts, omissions, downtime, data errors, or service interruptions of LiteAPI or of the Provider. Any dispute arising out of LiteAPI's platform operations is governed by LiteAPI's own terms and Irish/EU law.

3. Eligibility

To make a booking you must:

  • Be at least 18 years old and have full legal capacity to enter into a binding contract
  • Provide accurate, current, and complete information, and keep it up to date
  • Keep your booking reference and confirmation email confidential; anyone with them and your last name can view the booking

4. Booking process

  • Prices, availability, room types, allotment, taxes, fees, photos, and descriptions are supplied by the Provider through LiteAPI and displayed as received. Prices and availability can change until you complete the reservation.
  • The total price displayed at checkout is expressed in your selected currency and includes taxes and fees that must be charged by the Service, unless clearly stated otherwise.
  • Extra items such as breakfast, resort fees, tourist tax, parking, damage deposits, and city taxes may be payable directly to the Provider at check-in or check-out; these will be indicated on the offer when known.
  • A reservation is confirmed only when you receive a confirmation number from us or from the Provider.
  • In the rare event of a data error transmitted through the LiteAPI feed (for example a mispriced rate, an oversell, or a room type unavailable after confirmation), our sole obligation is to notify you and refund any amount already charged. Tech Fly is not liable for the underlying LiteAPI or Provider data error.

5. Payment

Payment is captured directly by LiteAPI's PCI-DSS compliant payment environment, operated by Nuitée Travel Limited (Ireland) and its authorised payment processors. Tech Fly does not receive, store, or process your full card details and is not a payment institution. Depending on the offer, payment may be taken at the time of booking (prepaid), at check-in (pay at property), or in a mixed way; the applicable rule is shown before you confirm. Any payment-processor incident, chargeback dispute, or settlement delay is governed by LiteAPI's and the underlying processor's terms, and Tech Fly is not liable for it.

6. Modifications, cancellations, and no-shows

Every offer is subject to the rate rules displayed at the moment of booking (free cancellation deadline, non-refundable, partial refund, no-show penalty, etc.). Those rules are set by the Provider, transmitted through LiteAPI, and form part of the accommodation contract between you and the Provider. You are responsible for reviewing them before you confirm.

7. Refunds

When a refund is due under the applicable rate rules, Tech Fly transmits the refund instruction; the refund itself is executed by LiteAPI, the underlying payment processor, and, for amounts paid at the property, by the Provider. Refund timing depends on those parties and on your card issuer, and Tech Fly does not control it. Typical timelines are indicative only.

8. Prohibited conduct

You agree not to:

  • Use the Service for any unlawful, fraudulent, or deceptive purpose
  • Resell, redistribute, or commercially exploit bookings without our written permission
  • Access the Service through automated means, scrape data at scale, or interfere with its operation
  • Attempt to gain unauthorised access to accounts, systems, or data
  • Upload malicious code, spam, or abusive content
  • Impersonate any person or misrepresent your affiliation with any entity

9. Reviews and user content

Reviews may only be submitted by guests who actually stayed at the property. Reviews must be honest, relevant, and free of unlawful, offensive, defamatory, or personally identifying content. We may moderate, edit, or remove reviews that violate these rules and may reject or delete reviews suspected of being fake or incentivised. By submitting a review you grant Tech Fly a worldwide, royalty-free, transferable licence to display, translate, and use the review in connection with the Service.

10. Intellectual property

The Service, including its software, branding, layout, text, and design, is owned by or licensed to Tech Fly and protected by intellectual property laws. Property descriptions, photos, and content supplied by LiteAPI.travel or Providers remain the property of their owners. You may not copy, modify, or redistribute any part of the Service without our prior written consent.

11. Third-party services

The Service integrates with third parties including LiteAPI.travel (hotel supply and payment), map and directions services (OpenFreeMap, Google Maps, Apple Maps, Waze), and hosting and email providers. Their terms and privacy policies apply to their processing. We are not responsible for the availability or content of third-party services.

12. Accuracy of property information

Property descriptions, photos, ratings, amenities, and policies are supplied by the Provider through LiteAPI. Tech Fly makes reasonable efforts to display this information accurately but does not warrant that it is complete, current, or error-free. Where a discrepancy stems from data supplied by LiteAPI or the Provider, our sole obligation is to correct the listing on notice and, where applicable, cancel and refund an affected booking. If you notice incorrect information, please report it to info@location.travel.

13. Liability

To the maximum extent permitted by law, Tech Fly's aggregate liability for any claim arising out of or in connection with the Service is limited to the commission actually earned by Tech Fly on the booking that gave rise to the claim. Tech Fly is not liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill.

Tech Fly is in particular not liable for:

  • Acts or omissions of the Provider at the property, including safety, sanitation, health, discrimination, damage, injury, misconduct, or breach of the accommodation contract
  • Technical failures, data errors, downtime, or service interruptions of LiteAPI (Nuitée Travel Limited) or any other third-party technical supplier
  • Failures, delays, chargebacks, or security incidents of third-party payment processors used by LiteAPI
  • Force-majeure events at the destination or in the guest's country of origin
  • Decisions of border, immigration, health, or visa authorities affecting your ability to travel or stay

Nothing in these Terms excludes or limits liability for fraud, gross negligence, wilful misconduct, or any liability that cannot be excluded under mandatory consumer protection law. Your mandatory consumer rights in the country where you are habitually resident are not affected by these Terms.

14. Force majeure

Neither party is liable for failure or delay in performance caused by events beyond its reasonable control, including natural disasters, war, terrorism, civil unrest, epidemics, government actions, strikes, or failures of internet or third-party service providers.

15. Complaints and dispute resolution

Please contact info@location.travel first if you have a complaint. Consumers resident in the European Union may also use the European Commission's Online Dispute Resolution platform. Complaints about the accommodation itself must be raised with the Provider; we can assist as intermediary where reasonable.

16. Governing law and jurisdiction

These Terms are governed by the laws of the Republic of Albania. Courts of Albania have non-exclusive jurisdiction over any dispute. Nothing in this clause removes the protection of the mandatory consumer laws of the country where you are habitually resident, and you may always bring an action in the courts of that country if local law allows.

17. Changes to these Terms

We may update these Terms from time to time. When we do, we revise the "Last updated" date and, for material changes, notify you by email or in-app. Continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

18. Contact

Tech Fly, Sheshi Avni Rustemi 22/2, 1001 Tirana, Albania — VAT L11904007C — info@location.travel